- Is the AI you build compliant with Australian privacy requirements?
- We build on infrastructure you control, keep data onshore where required, and agree before the build what the system may do alone and what a person must approve. Every action is logged so your compliance team can audit it.
- Which AI models do you use?
- Mainly Claude from Anthropic and GPT from OpenAI. We choose per task on answer quality, cost per request, speed and how reliably the model uses tools, and builds can switch models later without starting again.
- Can you connect AI to the systems we already use?
- Yes. We connect to CRMs, accounting tools, databases and internal apps through APIs and MCP servers. We've built MCP servers for HubSpot, Xero, Shopify and Xano, among others. No rip-and-replace.
- What's the difference between an AI agency and an AI automation agency?
- An AI automation agency removes repetitive manual work with AI and workflow tools. A broader AI agency also builds agents, custom software and integrations around that. We do both, starting with the automation that pays back fastest.
- Do you offer generative AI services in Melbourne?
- Yes. Generative AI (models like Claude and GPT) is at the core of most systems we build: drafting documents, summarising records, answering questions over your own data, and powering agents that take action. The useful version is grounded in your real data and workflows, which is where most of our work goes.